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Airport Customers

Are you looking for an Airport Management System for Passenger Flow and Queue Measurement, Service Delivery Management or Passenger Tracking? The Xovis Passenger Tracking System (PTS) is what you are looking for. Used in over 20 airports worldwide, Xovis PTS has a proven track record of being the best suited airport management system for all passenger flow measurement and monitoring purposes, including throughputs and opening times for assets such as check-in desks, etc. In check-in areas, it is currently the only Passenger Tracking System that measures and forecasts waiting times in an accurate and reliable way. Xovis PTS is a fully developed, industrialized and operations-proven system. With a quickly growing community of airport customers, it is heading to becoming the industry standard for Passenger Flow and Queue Measurement, Service Delivery Management and Passenger Tracking.

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Xovis PTS: The Leading System

One system to serve all purposes

An airport needs only one Airport Management System to serve all Passenger Flow and Queue Measurement purposes: Xovis PTS.

One system

Xovis PTS covers all airport areas and assets: from check-in to passport control, security control, retail, people mover, customs, baggage reclaim and taxi ranks.

All KPIs

Xovis PTS covers all KPIs, including accurately predicted waiting times, process times and throughput at any assets, such as desks or control lines, as well as precise opening and closing times per asset.

All targets

Besides passengers, Xovis PTS also tracks bags or vehicles.

High Penetration Rates

With its 3D stereo vision sensors, Xovis PTS guarantees the highest penetration or sample rates of up to 98%, meaning that 98% of all passengers in an area will be registred by Xovis PTS. Even more importantly, the sample remains constantly at such a high level.

Highest Accuracy and Stability

Xovis PTS is an extremely precise measurement system. Unmatched accuracy 98% allow to average KPIs on a minute-by-minute basis. The system can detect individuals even if they are only 20 cm away from each other, and the 3D stereo vision sensor is stable against lighting changes and shadows.

Future - Proof

Xovis PTS is a future-proof and safe investment: since it does not rely on passengers’ signal emitting devices, it does not depend on a technology that is beyond airport control.

No Black Box

Xovis PTS is not a black box, it visualizes actions and measurements in real time.  Thus, Xovis PTS is also a mean of communication between partners. Constructive discussion helps to avoid service level breaches in the future.

Guaranteed Data Privacy

Due to the Xovis PTS unique 3D Stereo Vision Sensor with a powerful on-sensor Person Tracking Engine, data privacy is always guaranteed. No video stream outside of the sensor; the only data sent out by the sensor is a constant stream of moving dots, whereas each dot represents a passenger.

Low Network and Server Requirements

As the Xovis PTS sensors analyzes all data on the sensor itself, the load on the network is very low, and only one server is needed to run the Xovis PTS Software Suite.

Low Total Lifetime Costs

The carefree operation of the Airport Management System keeps the Xovis PTS total lifetime costs low. The sensors come pre-calibrated from Xovis, and once they are installed, there is no need to change the settings again. Xovis PTS offers true Swiss Made Quality and reliability with a mean time between failures of the sensors (MTBF) of 25 years.

Customer Success Stories

Automated Check-in Measurement

Copenhagen Airport, T2 Check-in hall.

For the full waiting area including 56 desks on 1500m², Xovis PTS allows to:

  • detect individual and real-time queues and the desk allocations
  • measure queue length and waiting times before/after check-in has started
  • passenger outflow rates and average process time per check-in process/desks
  • number of PAX processed

 

 

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“A solid data foundation, as provided by the Xovis PTS has played the key role in the success of taken initiatives.”

Esben Kollind
Head of Operational and Business Analysis (OBA), Copenhagen Airport

  • Solid data foundation and precise measurements
  • Optimized desk allocation planning
  • More passengers processed within same infrastructure
  • Construction of check-in desk postponed

Security Checkpoint Application

Vienna International Airport, Terminal 3

By covering the full waiting area 1000 m², Xovis PTS security checkpoint application delivers the following KPIs:

  • Waiting time in front of security checkpoints
  • Managing overflow situations and line changes, using advanced queue detection
  • Performance of each individual lane and the complete checkpoint, including throughput, number of PAX, activity at the X-ray belt and process time
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Why our Clients Love our Products

Unique Features of the Xovis PTS

Xovis PTS provides data and information to assist in the following areas:

Automated Check-in Measurement

Copenhagen Airport, T2 Check-in hall

For the full waiting area including 56 desks on 1500m², Xovis PTS allows to:

  • detect individual and real-time queues and the desk allocations
  • measure queue length and waiting times before/after check-in has started
  • passenger outflow rates and average process time per check-in process/desks
  • number of PAX processed
Download Movie

“A solid data foundation, as provided by the Xovis PTS has played the key role in the success of taken initiatives.”

Esben Kollind
Head of Operational and Business Analysis (OBA)

  • Construction of check-in desk postponed
  • More passengers processed within same infrastructure
  • Solid data foundation and precise measurements
  • Optimized desk allocation planning

Security Checkpoint Application

Vienna International Airport, Terminal 3

By covering the full waiting area 1000 m², Xovis PTS security checkpoint application delivers the following KPIs:

  • Waiting time in front of security checkpoints
  • Managing overflow situations and line changes, using advanced queue detection
  • Performance of each individual lane and the complete checkpoint, including throughput, number of PAX, activity at the X-ray belt and process time
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Airport Products Overview

Our Products

The Xovis Passenger Tracking System (Xovis PTS) enables airports to reach new levels of Passenger Flow Management in terms of measurement as well as analysis. Besides normal Passenger Counting and Tracking, Xovis PTS also precisely measures Process and Waiting times in queuing areas, Queue Fill Levels and in and outflow as well as counts of open lines and desks. The behavior of passengers can be analyzed, and the Passenger Flow can be managed by adjusting signalization and controlling escalators for example.

Xovis People Counting Sensor 2, called PC 2.

The Xovis PC2/3 3D stereo vision person tracking sensor is the most advanced technology for person, vehicle and bag tracking available today worldwide. On-sensor video-analytics (no video needs to be streamed from the sensor), multi-sensor capability, the ability to manage mounting heights of up to 20 meters as well as an area coverage of 100 m2 per sensor are unique features that optimally address the challenges of airports when it comes to Passenger Tracking and Passenger Flow Monitoring.

Xovis product package.

The Xovis XS Suite is a Windows server-client software, which receives the data streams (no video, just moving coordinates for every single passenger) from all sensors, calculates based on these streams all KPIs, including waiting times, process times, people counting etc. Thresholds and Service Levels can be set and monitored, alarming rules help to get notified.

PDCA Supported

The Xovis XS Software Suite supports a PDCA (Plan-Do-Check-Adjust) like cycle for the continuous monitoring and improvement of passenger flows and processes.

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Contact us

XOVIS AG

Industriestrasse 1

CH-3052 Zollikofen

Phone: +41 32 342 04 70

E-Mail:  info[at]xovis.com

XOVIS USA Inc.

625 Massachusetts Ave

2nd Floor

Cambridge, MA 02139

United States of America

Phone: +1 (617) 648-7199