Airport Products

The Xovis Passenger Tracking System (Xovis PTS) enables airports to reach new levels of Passenger Flow Management in terms of measurement as well as analysis. Besides normal Passenger Counting and tracking, Xovis PTS also precisely measures process and waiting times in queuing areas, queue fill levels and in and outflow as well as counts of open lines and desks. The behavior of passengers can be analyzed, and the Passenger Flow can be managed by adjusting signalization and controlling escalators for example.

Airport Products Overview

Our PC Sensors

The Xovis PC2/3 3D stereo vision person tracking sensor is the most advanced technology for person, vehicle and bag tracking available today worldwide. On-sensor video-analytics (no video needs to be streamed from the sensor), multi-sensor capability, the ability to manage mounting heights of up to 20 meters as well as an area coverage of 100 m2 per sensor are unique features that optimally address the challenges of airports when it comes to Passenger Tracking and Passenger Flow Monitoring.

Xovis Suite

As part of Xovis PTS, the Xovis XS Suite is a is a Windows server-client software, which receives the data streams (no video, just moving coordinates for every single passenger) from all sensors and calculates based on these streams all KPIs, including waiting times, process times, people counting etc. Thresholds and Service Levels can be set and monitored, alarming rules help to get notified. Web and mobile clients of the software are also available.

The PC Sensors

Have a look at our Sensors

The Xovis 3D Stereo Vision Person Tracking Sensor Series comprises two sensor types: the People Counting Sensor 2 (PC2) and the People Counting Sensor 3 (PC3). For every sensor, the mounting height lies between 2.2 m up to 20 m. To optimize the area coverage the sensors are availabe with various different lens options; the PC 2 Series comes with three options while the PC 3 Series are featured with even five lens choices. Starting at an installation height around 6.5 m, a constant coverage of 100 square meters is granted.The Xovis PC 3D stereo vision sensor integrates a powerful and specialized processing engine, implemented in FPGA technology, that makes it possible to perform all video analytics (full-image individual passenger tracking) on the sensor itself. Since the whole processing is performed on the sensor, no video streaming is necessary, and data privacy is guaranteed. Compared to normal video technologies, the 3D technology is much more robust.

PC2 3D sensor with eye distance of 10 cm

PC2R Outdoor sensor

PC3 3D sensor with eye distance of 30 cm

PC3 Outdoor sensor

Features of the Xovis 3D Technology

Data streams sent out by the sensor are so-called “Dot Streams”, meaning a constant stream of moving dots, in which the dots represent moving coordinates for every single passenger.

Live View

All tracked persons are visualized as moving dots on a still background image in real-time. The actual situation can be supervised. All applications, such as People Counting and Waiting Time Measurements are based on this tracked data.

Replay

All tracked data can be recorded and stored in the database, and the “Dot Stream” view can be replayed later for in-depth analysis of critical Passenger Flow Situations.

Multisensor

To increase visibility range of a single sensor, Xovis developed the Multisensor Technology: several sensors with overlapping viewing ranges are combined to cover larger areas. In the total area, an overall person tracking is performed.

PC2, PC2R and PC2S Accessories

PA-PC2-FM | Flush mounting kit

Neatly fit into a suspended ceiling
Includes screws to fix the mounting box to the ceiling with
its mounting ring and the sensor to the mounting kit
White cover for an elegant finish

PA-PC2-SM | Surface mounting kit

Compatible with any ceiling type
Three side breakouts for the ethernet cable (concrete ceiling)
Includes screws to fix the sensor to the mounting kit
White cover for an elegant finish

PA-PC2-DP | Drop pole mounting adapter

Allows to use several standard drop poles
Mounting adapter (plate)
Includes screws to fix the sensor to the mounting adapter

PA-PC2-TA | 1/4“ thread adapter

Allows to use any standard camera holder
Mounting adapter (plate)
Includes screws to fix the adapter to any PC2 model

PA-PC2-C | plastic cover

Optional plastic cover in white

PA-PC2-CB | plastic cover

Optional plastic cover in black

Multi Purpose Accessories

PA-PC-PS | pivot small any angle

Compatible to any PC2 indoor model
Mounting kit for any ceiling types,
allowing to tilt the sensor in any direction
Includes screws to fix the sensor to the kit

PA-PC-PM | pivot medium any angle

Compatible to any outdoor and PC3 model
Mounting kit for any ceiling types, allowing
to tilt the sensor in any direction
Includes screws to fix the sensor to the kit

PA-PC-MPS | mounting plate small

Compatible to any PC2 indoor model
Ensures the exact same installation position
Mounting plate
Includes screws to fix the sensor to the mounting plate

PA-PC-MPM | mounting plate medium

Compatible to any PC3 indoor model
- Ensures the exact same installation position
- Mounting plate
- Includes screws to fix the sensor to the mounting plate

Xovis XS Software Suite

The all-in-one Software

The XS Suite is a Windows server-client software, which receives the data streams (no video, just moving coordinates for every single passenger) from all sensors. Calculated on these streams are KPIs, including Waiting Times, Process Times and People Counting. Thresholds and Service Levels can be set and monitored. Provided alarming functions help to get notified.

Capabilities of the XS Suite

The Xovis XS Software Suite supports a PDCA (Plan–Do–Check–Adjust) like cycle for the continuous monitoring and improvement of Passenger Flows and Processes:

Measure

all KPIs, all over the airport, 24/7, with the highest accuracy and stable sample rates of up to 98%.

Forecast

the number of arriving passengers and waiting times, as well as recommendations regarding number of lines and desks to open in order to meet with certain Service Level Agreements.

Manage

Passenger Flow and resources before long queues occur, be one step ahead.

Improve

overall airport performance, increasing passenger experience and lowering operations costs.

Xovis Server

The XS Server receives the data streams (no video, just moving coordinates for every single passenger) from all sensors. Databases can be used for configuration data, measurement data and streaming data. The server software has a base layer that features sensor and multi-sensor management, configuration as well as visualization and outputs the tracking data. On top of the base layer, different application modules can perform the required algorithms to calculate waiting times and similar features based on the tracking data. The reporting functionality of the XS Server is based on Excel templates, which can automatically be refreshed and sent to email recipients.

Xovis Clients

The XS Suite contains the following Clients:

Management of all sensors, including parameter adjustment, multi-sensor stitching and firmware updates.

XS Configuration Client

This Client displays dashboards for monitoring KPIs, live views, heatmaps, dwellmaps and so on. The following screenshot shows KPI indicators: 90% quantile of waiting daily time, fill level, actual waiting time, forward-looking waiting time.

XS View Client

Capabilities of the View Client in any web browser.

XS Web Client

Shows dashboards and alarms on iOS and Android mobile devices, first versions available in 2016.

XS Mobile Apps

Forecast of waiting times (for the next 30 minutes) as well as passenger volumes and optimized asset opening patterns over the next 24 hours. Works for all areas that are equipped with Xovis sensors, available in 2016.

XS Forecast

Exemplary Use Cases

Check-in Waiting Time and Process Time Measurement

Accurate KPI measurement is a key competence of Xovis PTS. Currently, no other system on the market manages to measure check-in processes as accurate as our sensors. Any unstructured area without defined entry and exit points, where passengers, “meeters and greeters”, visitors, and staff come together are analyzed precisely by the Xovis PTS.

Total area coverage
All queues in area automatically detected
Queues are allocated to relevant desks
Waiting times and queue length stored per desk
Detected queues are visualized in real-time

Display of allocated desks
Separates queues before check-in
Display of waiting time, fill level and two configurable KPIs for each queue
Daily desk allocation view can be compared with planning data
Performance reports for individual stakeholders can be generated

Check-in Application

Copenhagen Airport, T2 Check-in Hall

Full coverage of Check-in area
with 56 desks (1500 m²)

15 PC3 sensors, 10 m ceiling height
Real-time queue/desk detection
Measuring queue length, waiting times and outflow
Live view with two KPI status indicators

Download Movie

Waiting Time Measurement at Security Control Area

Fill level is determined directly: number of persons in detected queue
Waiting Time Measurement by tracking every person in the queue
Accurate display of the expected waiting time for passengers entering the queue
Throughputs and opening times for security control line are measured

Queuing-zone is completely covered with sensors
Automated Queue Detection: the queue is detected automatically from that point backwards
Several queues can be detected dynamically in the same area

A Complex Security Checkpoint Waiting Time

Vienna International Airport, Terminal 3, Security checkpoint

Full coverage of security checkpoint area (1000 m²) with 16 sensors

Measurement of waiting times, using queue detection
Detection of dynamic lane allocation

Download Movie

Process & Asset Performance Analysis

The Xovis PTS allows to analyse process and asset performance by measuring process/counter performance at security checkpoints, check-in and passport control. The live data via dashboard as well historical data are accessible.

The following KPIs are recorded:

Actual throughput

Maximal throughput; performance (90% percentile of daily throughput, only sampled when the process is under pressure)
Process time
Pax per day
Total open time per day
Open and close status