We want to offer the best user experience when you visit www.xovis.com. For technical reasons, this means that we collect personal data from you, the user.
Protecting your data is of the utmost importance to us. We are always in strict compliance with legal provisions when we collect and process data. We take all appropriate measures to protect your data by using the latest security technology. Data is handled in strict confidence and neither sold to third parties nor passed on to others and remains stored only for as long as the purpose requires.
Personal data is information which helps identify a person, or details that can be traced back to an individual. For example, this might include your name, date of birth, email address or telephone number. Data about your personal preferences, hobbies, memberships or your IP address and which websites you have visited are also examples of personal data, however.
This privacy statement is valid for all Xovis AG websites. We cannot guarantee that external Internet sites to which these sites are linked comply with data protection provisions and refer you to the data protection policies of the individual sites (see below for further information about the services we use).
This privacy statement is based on both Switzerland’s Federal Law on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
If you need more information about data protection or this privacy statement, please contact our data protection officer directly by sending an email to dataprivacy(at)xovis.com.
When you contact the data protection officer or Xovis, your data (email address and information you share within your message) will only be stored to process the query and in case further questions arise.
On written request, you have the right to receive information free of charge at any time about your personal data stored by Xovis AG. You can also correct erroneous data and block and/or delete your personal data. This applies as long as there is no legal data retention obligation. Please contact dataprivacy(at)xovis.com directly about this.
If you contact us by email, we only receive your email address and the information you share with us in the message. If you contact us by using the contact form on our website (https://www.xovis.com/contact), we receive the information of all fields that you have completed. In both cases your data will only be stored to process the query and in case further questions arise. We won't use your data for any other purposes.
When accessing our website, the following data is saved in log files: IP address, date, time, browser request and general information sent about the operating system or browser. This usage data forms the basis for statistical, anonymous evaluations for the purpose of identifying trends. Based on this data, we can continually improve our products and services for you. We also use the following third-party services:
www.xovis.com uses Google Analytics, a web analytics service provided by Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; “Google”). The use includes the operating standard “Universal Analytics”, which enables data, sessions and interactions from various devices to be matched to a pseudonym user ID and a user's activities for analytical purposes across devices.
Google Analytics uses what are referred to as cookies. These are text files that are saved on your computer and that make it possible to analyze your website usage. The information generated by the cookie about your use of this website is generally sent to and stored on a Google server in the USA. If IP anonymization is enabled on this website, your IP address is first shortened within member states of the European Union or in countries that are party to the Agreement on the European Economic Area, however. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. The IP addresses sent by your browser for the purposes of Google Analytics are not combined with other data from Google. Google uses this information on behalf of this website’s operator to evaluate your use of the website, to compile reports about website activity and to provide further services relating to website and Internet usage to the website operator. We also have a legitimate interest in data processing for these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 of the German Telemedia Act (TMG) and Art. 6 para. 1 (f) GDPR. Data that is sent by us and linked with cookies, user names (e.g. user IDs) or advertising IDs is automatically deleted after 14 months. Data is automatically deleted monthly after the retention period has expired. Further details on terms of use and data protection can be found at https://www.google.com/analytics/terms/us.html and https://policies.google.com/?hl=us.
You can prevent cookies being saved by configuring your browser software accordingly; however, please note that if you do so, you may not be able to use all functions of this website fully. You can also prevent cookie-generated data about your website usage (incl. your IP address) from being sent to and processed by Google by downloading and installing the browser add-on. Opt-out cookies prevent your data from being collected when you visit this website in the future. To prevent collection by Universal Analytics across various devices, you must implement the opt-out on all systems you are using. Please note that you will not be able to fully use some functions of this website.
The website www.xovis.com uses certain functions included in 𝕏 / Twitter's scope of services. These functions are provided by X Corp., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “retweet” function, the websites you have visited are linked to your personal 𝕏 / Twitter account and shared with other users. This means that data such as IP addresses, browser type, domains accessed, sites visited, mobile phone provider, device and application ID and search terms will be sent to 𝕏 / Twitter.
Please note that as the provider of this website, we receive no information about the content of the data transferred or how it is used by 𝕏 / Twitter. Because of ongoing updates to 𝕏 / Twitter's Privacy Policy, please refer to the latest version (http://twitter.com/privacy).
You can change your own 𝕏 / Twitter privacy settings in the account settings at twitter.com/account/settings at any time. Please contact privacy@twitter.com directly with any questions.
The website www.xovis.com uses functions of the LinkedIn service. These functions are provided by LinkedIn Inc., in Mountain View, USA. By using LinkedIn and the “share” function, the websites you have visited are linked to your personal LinkedIn account and shared with other users. Data such as IP addresses, browser type, domains accessed, sites visited, mobile phone provider, device and application ID and search terms are thereby transferred to LinkedIn.
Please note that as the provider of this website, we receive no information about the content of the data transferred or how it is used by LinkedIn. Because of ongoing updates to LinkedIn's Privacy Policy, please refer to the latest version (https://www.linkedin.com/help/linkedin/topics/6701/6702/87092).
You can change your LinkedIn privacy settings at any time in the account settings at https://www.linkedin.com/psettings/privacy.
The website www.xovis.com uses functions of the YouTube video portal service. These functions are provided by YouTube Google a service provided by Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; “Google”). White Plains, New York, USA. By using YouTube and the “share” function, the websites you have visited are linked to your personal Vimeo account and shared with other users. This means that data such as IP addresses, browser type, domains accessed, sites visited, mobile phone provider, device and application ID and search terms is sent to Google.
Please note that as the provider of this website, we receive no information about the content of the data transferred or how it is used by Google. Because of ongoing updates to the Privacy Policy, please refer to the latest version on https://myaccount.google.com/privacy. There you can also change your privacy settings at any time.
A Pardot tracking script is added to our website that tracks visitors’ IP addresses to identify page views and time spent on that page. The data tracked is IP address only, unless you proactively identify yourself through a Pardot contact form in which explicit consent must be actively checked. It is only when consent has been given and personal data has been provided to you that we will see your email address and other personal information provided by you. This information is stored through the third-party provider Pardot. This service is provided by Salesforce, Inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA. The purpose of our use of Pardot tracking is to be able to provide visitors with information that is particularly relevant to them, in cases where they have given their consent to such use. You can find more information at: Salesforce privacy information.
Auth0 is an identity and access management platform for adding authentication and authorization capabilities to applications or websites. It's designed to help secure user identities and manage user access to different resources within an application. Auth0 provides tools and services for authentication, single sign-on (SSO), multi-factor authentication (MFA), and other capabilities. This service is provided by Okta Inc., Bellevue, 10800 NE 8th St #700, USA. Information about Auth0 privacy policy is available here.
Our website uses the web analysis service Matomo. To carry out this analysis, Matomo uses cookies. Cookies are small text files that are stored on your computer and provide analysis of your use of the site. The information generated by these cookies, such as the time, place, and frequency of your visits to our site, including your IP address, is transmitted to Xovis Matomo server and stored there. As part of this process, your IP address is immediately anonymized so that you as a user remain anonymous to us. The information generated by the cookie about your use of this site is not transferred to third parties. More about Matomo privacy policy.
The email newsletter is sent via the technical service provider CleverReach GmbH & Co. KG Mühlenstr. 43, 26180 Rastede (“CleverReach“), to whom we transmit the data provided when subscribing to the newsletter. This transmission is carried out pursuant to Art. 6 (1) letter f GDPR and serves our legitimate interest in using a promotionally effective, secure and user-friendly newsletter system. The data you entered for the purpose of receiving the newsletter (e.g. email address) is stored on the servers of CleverReach in Germany and/or Ireland.
CleverReach uses this information to send and statistically analyse the newsletters on our behalf. For the analysis, the sent emails contain so-called web beacons and/or tracking pixels which represent one-pixel image files stored on our website. This enables us to determine whether a newsletter email was opened and which links were clicked, if applicable. With the so-called conversion tracking we can also analyse whether a pre-defined action was carried out after the link in the newsletter was clicked. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). The data are solely collected in pseudonymised form and are not linked with your other personal data; a direct link to an individual person cannot be established. This data is solely used for the statistical analysis of newsletter campaigns. The results of such analyses can be used to better adapt future newsletters to the interests of the recipients.
If you would like to object to the data analysis for statistical analysis purposes, you have to unsubscribe the newsletter.
We concluded a commissioned-processing contract with CleverReach, in which we oblige CleverReach to protect our clients’ data and not to disclose the data to third parties.
You can find further information about the CleverReach data analysis here:
https://www.cleverreach.com/de/funktionen/reporting-und-tracking/
You can read the CleverReach data privacy statement here:
Last updated on August 2023.